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Moodle 2 Known Issues

 

Issue

Temporary Work Around
(if applicable)

Quizzes: When previewing quizzes, if a lecturer completes the quiz then clicks the back button on their browser, the display on the quiz timer resets to where it was when the page originally opened. This means that it may appear as if the preview quiz has additional time, even though the timer has actually run out.

When a student attempts the quiz, this error does not occur. Regardless of whether they click the back button or click the quiz in breadcrumbs and attempt the quiz again (or continue their attempt), the timer will show the correct time.
Note: This is part of the Moodle 2 design and affects only the lecturer preview of quizzes. It does not affect how students see the quiz timer

Metacourses: When using metacourses, the student role is correctly synchronised between units. Users in other roles however, should not be synchronised but are, but with no role assigned. 

 This issue will be resolved with an upgrade of Moodle 2

Add a Resource Drop Down Box: In the Add a Resource drop down box, when URL is selected, the Choose a link button is misleading as it appears to allow you to only search and upload YouTube videos via the File Picker.

Manually enter a URL in the field next to External URL or search for a YouTube video by clicking the Choose a link button.
Note: The request to change this has been logged with Moodle.

Header/Footer Layout: Some courses may have a header banner shorter than the footer, while they looked equal in Blackboard.

This is part of the migration from Blackboard. Users can edit headers and footers manually or remove them from the unit page. To do this click Turn editing on then click Edit Summary.

 

 

 

 

File Linking:  If you have multiple links to a single file and you update that file your links to that file will break.

 

 

 

 

Users must go back and re-link to the file from each location.
Note: This is part of the Moodle 2 design.

 

Manual Student Enrolment:  Students who have been manually enrolled in Moodle (i.e. not enrolled through Callista) will not see the link to Moodle units in their my.monash portal.

Students will still see the Moodle 2 link under Quick links and Learning systems in the my.monash portal.
Note: Avoid enrolling students manually wherever possible.
Remove manual enrolment from Moodle once student has been enrolled through Callista

File Management:  When replacing a file in Moodle with the same file name (for example, with an updated version of the file), the file reverts back to the old file.

Either change the name of the file and update links in all locations or delete the old file and then upload the new version.
Note: This is part of the Moodle 2 design.

 

 

 

 

 

 

 

Embedding HTML pages with IE8 & IE9:  HTML pages don't appear with embed option when using IE8 & IE9

This issue is currently under investigation by Moodle.org. In the meantime, you can use another browser to successfully embed a HTML page.

'Forums' Activity: Students are unable to reply directly to a lecturers post. 

You must create a Group prior to creating a Forum.
Note: This is part of the Moodle 2 design.

 

 

 

 

Browser: Units over 500MB cannot be backed-up when using Internet Explorer (version 8.0) or Firefox 3.6.x

Use a different browser such as Chrome.

  

 

 

Recent Fixes

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Moodle performance: Moodle has been unusually slow over the past three weeks.

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Quizzes: While a student is attempting a quiz, the scrollbar disappears. This issue was due to Browser Security Options.

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Quizzes: A student attempts to submit quiz answers but receives a database error.

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Quizzes: Two lots of answers are submitted. The first is the correct answer, the second is an empty answer.

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Quizzes: Grades are calculated incorrectly and do not match the sum of the individual marks.

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Quizzes: Users receive a message 'Moodle does not allow this function at this time' when attempting to access a quiz.

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Quizzes: In some cases, students' final attempt of a quiz is not being saved and/or the student mark is not being calculated correctly. This issue appears to be affecting multiple choice quizzes with multiple attempts and time limits enabled. We cannot confirm that the issue is being limited to these instances however. 

 

     

 If you have encountered an issue in Moodle 2 that is not listed above please send it to Service Desk